WHAT IS RESOLING + RAND REPAIR?
This service is the same as resoling (see description of the resoling service), but we also replace the rubber part at the front and top of your shoes (the toe). Like when resoling, we do not put the new rubber on top of the old rubber, to come as close as possible to the original performance of your boot.
HOW DO YOU KNOW IF YOU NEED TO REPLACE THE RAND, AS WELL AS RESOLING?
Like the soles, you should regularly check the thickness of the rand of your shoes.
If the rand is very worn, or has micro-cracks or soft spots when you squeeze it with your fingers, then it is time to replace it.
Our climbing technicians and sales assistants will be able to advise you.
WHAT IS THE RISK OF CLIMBING WITH A RAND WITH A HOLE IN IT?
When you are climbing, the front of your boot comes under a lot of stress. The rand protects it and prevents damage to the leather. If the leather is no longer protected, holes will quickly appear. In this case, it is more difficult to make repairs. The performance of your shoes in terms of support, power and precision will decrease. And climbing in shoes with holes in them is no fun at all :-) .
WHAT SHOULD I DO IF THERE IS A HOLE IN MY SHOES?
In principle, your shoes can no longer be resoled.
However, if the hole is < 5 mm2, we can repair it by sewing at an additional cost.
Sometimes, there are no holes in your shoes, but the leather is damaged. Here again, we will need to reinforce them by sewing.
Our climbing technicians and sales assistants will be able to advise you.
CAN I CHOOSE DIFFERENT QUALITIES OF RUBBER?
You can choose between several types of soles with different properties, depending on your use. For more details, refer to the "RESOLING CLIMBING SHOES" service or visit your store’s workshop.
For the rand, there is little point in having different properties. We have selected quality rubber from Italy for greater strength and a great feel.
WHERE CAN I TAKE MY SHOES IF I DECIDE TO HAVE THEM RESOLED?
All you have to do is go to the workshop in your Decathlon store to drop off your shoes.
Please note that not all Decathlon stores offer exactly the same range of services, as some prefer to work with local repairers. Ask for information from the on-site technician.
WHAT IS THE GUARANTEE?
We have selected a network of skilled repairers who are demanding about the quality of their work.
That is why we guarantee the quality of our resoling. This means that if there is even the slightest gluing or finishing fault on delivery or after a few climbing sessions, we will resole them again free of charge.